We don’t accept returns unless there is something wrong with the item. If your order arrives damaged then please get in touch at email@example.com and let us know. We don’t expect you to return damaged items to us but please take photographs if possible as this will assist us when making a claim as they are produced and shipped via a third party.
We do not accept any returns on gift cards purchases.
FOR COMMISSIONED WORK, LIMITED EDITIONS AND PRINTS ADVERTISED AS FINE ART PRINTS ONLY see below
This work is Printed by an award winning specialist fine art printer with whom I work closely with to achieve the best possible results, so please contact me with photos and or any issues you may have with the quality of the print canvas/frame or packaging/delivery problems.
I really appreciate my fellow animal lovers and the animals they share their life with.
My aim is to give healing and connection for you with your animal companion alongside creating a beautiful artwork and memorial to last.
It is of utmost importance to me that you are satisfied with the finished artwork and that you have had a meaningful experience.
If you are dissatisfied with your art work in any way or it arrives damaged please email me directly and I will be happy to assist you.
FOR A4 HAND DRAWN SKETCHES
I will send a photo of the sketch before I post it for your approval.
The sketch will be drawn on thick paper for ease of framing.
The sketch will be packaged for shipping world wide.